Privacy policy

Privacy Policy
Last updated: 05.05.2026

This Privacy Policy describes how Indyra (operated by Progro Digital Ltd, UK) ("we", "us", or "our") collects, uses, and discloses your personal information when you visit our website, use our services, or make a purchase.

By using our services, you agree to the collection, use and disclosure of your information as described here.

1. Changes to this policy

We may update this policy to reflect changes in our practices or legal requirements. When we do, we will update the date above and publish the revised version on this page.

2. How we collect personal information

2.1 Information you give us

  • Contact details: name, email address, phone number
  • Order details: billing address, shipping address, purchase history
  • Account information, if you create an account
  • Anything you send us in a support message

We need this information to process your order and provide our services.

2.2 Information collected automatically

  • IP address
  • Browser and device information
  • Pages viewed and how you interact with them
  • Referring URLs

This is collected using cookies and similar technologies. See our Legal Notice for details.

2.3 Information from third parties

  • Shopify, our ecommerce platform
  • Payment processors
  • Analytics providers
  • Advertising platforms

3. How we use your information

  • Fulfilling orders — processing purchases, arranging international delivery, managing payment, sending order updates
  • Customer support — answering questions and resolving problems
  • Marketing — with your consent, telling you about new collections. You can opt out at any time
  • Improving the site — understanding how the website is used
  • Security — detecting and preventing fraud

4. How we share your information

4.1 Service providers

  • Shopify, for hosting and ecommerce
  • Payment processors
  • Shipping and logistics partners, including customs brokers
  • Analytics and advertising partners

4.2 Legal

We may disclose information to comply with legal obligations, enforce our Terms of Service, or protect our rights and those of our customers.

4.3 Business transfers

If the business is merged, acquired or restructured, your data may transfer as part of that.

5. International data transfers

We ship from India and sell in multiple countries, so your data may be processed outside the UK and EU. Where that happens we rely on recognised safeguards, including Standard Contractual Clauses.

6. Data retention

We keep personal information only as long as we need it to fulfil orders, meet legal obligations, and resolve disputes.

7. Your rights

If you are in the UK or EU, you have the right to:

  • access the data we hold about you
  • have inaccurate data corrected
  • request deletion
  • restrict how we process it
  • withdraw consent
  • receive your data in a portable format

To exercise any of these, email privacy@indyra.eco. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.

8. Children

Our services are not intended for anyone under 16, and we do not knowingly collect data from children.

9. Third-party links

Our site may link to other websites. We are not responsible for their privacy practices.

10. Security

We take reasonable measures to protect your information, though no system can guarantee complete security.

11. Contact

Progro Digital Ltd
113 Masthead House, 14 Rope Terrace
London E16 2PH, United Kingdom
Company number: 13465319
VAT: 391473380
Email: privacy@indyra.eco